Stevens Wellspring Group Services:

Work-Life Services
Legal Support Services
Credit Counseling & Debt Management Telephonic Counseling Program

Work-Life Services

Even your most productive employees take time on the job – or miss work entirely – to handle child and adult care issues, personal health concerns, financial and legal problems, and beyond. Like it or not, their personal lives have a direct impact on your bottom line.

Fortunately, Stevens Wellspring Group's Work-Life Services can help your employees quickly and effectively manage their life events – and improve your bottom line.

Our comprehensive online and telephone Work-Life Services program is offered in partnership with Workplace Options – currently serving over 13.5 million employees in the U.S.

Through an optimum combination of personalized service and innovative technology, Workplace Options can help you:
  • Improve workplace productivity
  • Reduce employee absenteeism
  • Raise employee morale
  • Enhance recruitment and retention
  • Improve bottom line
  • Develop 'employer of choice' status

Employees can obtain person to person communication with a highly trained consultant for assistance with:

Access to Work-Life Services.

An employee can confidentially access the Work-Life Services 24 hours a day by their choice of four convenient options:

1) Telephone - Speak with Work-Life Consultants who offer consultation, resource and referral services
2) Live Connect - instant messaging with Work-Life Consultants
3) Assisted Search - Complete dependent care intake forms online and receive confirmed referrals within 12 business hours
4) Web Site - offers over 3000 resource articles, trainings, assessments, audio files, and videos

Trying to manage daily responsibilities and life events can be a real challenge at times. That's why our Employee Assistance Programs almost always include Workplace Options as a core benefit.

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Legal Support Services

Let a lawyer handle it.

The average employee misses over a week of work per year attending to legal matters. Most often, they're routine issues: traffic and accident matters, real estate closings or disputes, divorce, custody or other family issues. The kinds of things everyone has to deal with from time to time. Yet, every time an employee misses work to attend to such matters, it costs you money.

Legal Support Services is a program that makes it easier for your employees to hire a lawyer to handle these and many other legal matters for them with one exception. Utilization of this program does not include the representation of the employee against his or her employer. The net benefit of this service to the employer is less time away from the job and the ability to retain better on-the-job focus by employees knowing their problem is in competent legal hands.

The accessibility advantage.

Most Americans are hesitant to seek legal counsel because they fear the costs and hassles of finding a suitable attorney. The Legal Support Services option lowers those barriers by first providing referrals though a 24-hour toll-free number to top attorneys in each service area.  As a member of this program your employee is entitled to one (1) free thirty-minute office consultation for up to three separate legal matters per year.  In the event your employee decides to retain the attorney after consultation, he or she will be provided with a preferred rate reduction of 25% from the attorney's normal rate.

Consequently, employees have new found freedom to seek the legal counsel they need, instead of attempting to represent themselves - a choice that usually leads to greater stress and poor results, both of which have negative implications for on-the-job performance.

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Credit Counseling & Debt Management

Relief from the high anxiety of debt overload.

The burden of an overload of debt can make even the most well-meaning employee a burden to his or her organization. Worries about finances and debt often impact personal relationships and credit worthiness, creating stresses and distractions that have very real implications for job performance. Even your high salary employees can suffer from problems with debt due to poor spending or saving habits, large unanticipated expenses, illness or disability.

When you select the Credit Counseling and Debt Management option for your employee assistance program (EAP), it gives your employees access to the third party help they may need to take an onerous debt situation and make it manageable. And since they receive the service both free and anonymously, it gives them the opportunity to maintain their dignity while addressing their situation.

Certified credit counselors will work with your employee to evaluate the financial situation and use available income to structure a debt repayment plan in cooperation with the employee's creditors.

The relief it yields allows the employee to resume a lifestyle that, though more modest, is eminently more conducive to workplace productivity, since the distractions and anxieties caused by constant dunning notices and financial "shell games" are put in check.

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Telephonic Counseling Program

Many factors can prevent employees who are truly seeking help from scheduling and appointment at a clinician's office.  Some reasons have to do with privacy, lost work time, difficult schedules or they may live in a remote area where services are not conveniently available.  Telephonic counseling, available evenings and weekends, provides another means to access EAP programs and counselors for all of those employees.   Thus, providing the help they need to maintain health, wellness, and productivity.

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